While we consider ourselves a fairly modest bunch around here, we often are the target of glowing recommendations and very kind "thank you" notes. Here's what our customers have to say about us (of course, we remove last names to protect the innocent) ...

"A short note to express the frisson..."

May 6, 2008

Tom and Mike and the staff at AMP Performance,
A short note to express the frisson that I received this afternoon when my Mustang mirrors arrived at my home. I opened the perfectly packaged ups ground delivery box with my most valued mirrors inside only to find that Mike had sent me exactly what I needed and with the care and consideration of a real pro. I say this because Mike never laid eyes on me but completed a business transaction over the phone in the sale of a used product that to me turned out as good in quality as a new product at one third the price. Businesses today are rapidly losing the true meaning of product knowledge and customer care. AMP, to coin a word from Tom; Rocks! I know what I am talking about because I worked for a business that Rocked in customer care for forty years that sold for $500,000,000.00.

Thank You,
Gregory C.

P.S. "Frisson", an emotional thrill

"Nice to know some people still care about professionalism and quality service"

April 22, 2008

Tom, everything looks great. Thanks for all of the help and sending me this invoice. Nice to know some people still care about professionalism and quality service.

Frank

"...you were fantastic..."

April 2, 2008

Thanks Tom ... great AMP shop in Arizona, you were fantastic getting me a ProCharger for my Mustang.

Rob B.
Costa Mesa, CA

"...you are on my 'Favorite Sellers' list"

March 28, 2008

Hello Tom,

It's Dave R. in Middletown, NY again. Just so you know, you are on my "Favorite Sellers" list, and I have kept several of your items as reference for near-term future buys, including your Steeda Caster/Camber plates, the UD pulley set, and the Baer 13" brake system at $1099. I will be buying them all from you, and during this Spring for my 2001 Mustang GT.

At the moment, my greatest need is for a catback exhaust system. I prefer a Magnaflow system (Part 15673 is preferred, or 15671 as a second choice). I need your BEST DELIVERED PRICE on this exhaust. IF you can not get a Magnaflow, please give me your BEST delivered prices on stainless Bassani (not the aluminum version),or a Borla or JBA stainless system.

I am trying to buy all my Mustang stuff through you if possible. I like your open style, your helpfulness and knowledge. You haven't led me wrong so far, so I want the business to go to you. What can you do for me, my friend?

Best,
Dave R.

"Thanks for all your help and working out all my questions"

March 26, 2008

Hey Tom,

Thanks for all your help and working out all my questions. It's really hard to find friendly and knowledgeable customer service. AMP, as a whole (meaning staff) are awesome. Thanks for all the advice. It makes parting with my Green back that much easier!! I hope you had no problems getting the order together.

Tony M.

"...what you guys are doing is really cool"

February 28, 2008

I was reading my latest issue of Hot Rod magazine and was wondering if your company is the one who helped out the UTI students with the Q Collegiate Challenge. I graduated from there two years ago, what you guys are doing is really cool.

[Yes! We had the pleasure of providing five Mustangs and all parts for the students to resurrect. Thanks! Tom]

"Hell Ya!"

February 21, 2008

Just a quick note back to tell you... Hell Ya! TKO 600 Trans is in and I love it. Also, appreciate you getting those loose parts to me in quick fashion. I drove the car for the first time last night and 5th gear is a treat:-)

Thanks for handling all of my "rookie" questions and making the transaction a snap.

Respectfully,
Roger R.
So. CA

"...you guys are awesome"

February 9, 2008

Thanks, I just did the buy it now on this item. By the way this is the repo guy from Sacramento Ca. Thanks for the help on my fuel pump issue, you guys are awesome.

Satisfied Ebay Customer
Sacramento, CA

"You guys are awesome!"

January 28, 2008

Hey Tom, I wanted to say thank you. I bought a lot from parts from you guys for my road racing mustang project and every part I got was at the best price around, I got all the stuff in the crate you sent me.... Dude it was just perfect! Nothing was broken over a 4000 mile trip. The parts are sick. Thanks for the great service! You guys are awesome!

Thanks again,
Oliver
Montreal, Quebec

"That's what I call excellent service"

January 11, 2008

[Anders, hi, wanted to give you an update. Drive shaft is being made today and will be ready by Monday. Thanks, Tom T.]

Hi Tom,

That's what I call excellent service. Thanks alot for the good news.

Anders

"...thanks for getting everything out fast!"

January 11, 2008

Ok, cool. The lady for the freight called and said it will be here Monday. I'll probably have to pick it up at the end of my road, I don't think a semi's going to fit down it, lol. You guys have been real good to deal with, thanks for getting everything out fast!

Thanks, Will

"I am truly impressed!"

January 11, 2008

Hi Tom -
I am truly impressed! Following up on a sale, after the fact, nice. I like it. I regret to tell you that the flywheel is not here as of today. I have included a copy of the tracking results from UPS. I think it will be here next week.

Again thank you for your concerns and customer service.

Albert

[Albert, hi, I thought it would be sooner, but I'm glad it will be there next week. Anything further you need please let me know. Thanks, Tom T.]

"Thank you for all your help right down to the last detail"

January 10, 2008

Thank you, Tom and staff, and Happy New Year!! Thank you for all your help right down to the last detail. Your energy and devotion to customer satisfaction will be recommended in my small circle of friends here in Northern California. Thanks for the part and God bless you all!!!

My best,
Gary

"Thanks for your assistance in resolving this problem"

January 5, 2008

Tom, this is to let you know that Jeff sent me the parts that I needed to resolve my 2nd to 3rd shift problem. I installed them December 26th and the installation was straight forward with the instructions provided by Jeff. Shifting to 3rd is perfect now at high rpm (5000+).

Thanks for your assistance in resolving this problem.

Dave C.

"Thank you for quick ship and answering all my questions!"

January 4, 2008

Hello everyone!

Thanks Tom!!!!!!! We are having one big ass storm on us now. Our forecast looks very bad so no projects going on now. The winds are the worst I've ever seen in these parts and wanted to get my electronic msg and ebay stuff out now before the power goes. Hope this has little impact on our B-J show preparation now going on.. Want to say thanks again and will be in contact later on.

Thank you,

Gary

P.S. Thank you for quick ship and answering all my questions!

"...thanks for the gift certificate ... I'm sure I'll be in soon to use it"

December 17, 2007

Hey Tom,
Just wanted to say thanks for the gift certificate. I'm sure I'll be in soon to use it, as I've been putting a little wear and tear on the car.

I've had it out on the track twice now (last time was on Saturday). The car is simply awesome. I've raced against a Ferrari F430, a Porsche GT3, a Roush 427 and a bunch of other supercharged stangs, an M6, and many M3's, Vettes, and assorted other cars. Although I couldn't pass the Ferrari or the blown stangs on the straight, I could hang with them and then outbrake them going into turn one. Not bad for an NA car. And the Baer's are working great. At last Saturday's session, I was passed not a once. So next time I'm going to move up to the intermediate class. Needless to say, I'm extremely pleased with the car. Please pass my thanks on to Chris and all the guys. Great job!

Thanks again and happy holidays!

Bruce

This is what we are hearing from Tremec's Regional Sales Manager...

December 18, 2007

Just an FYI ... we never hear this enough....Later

Kyle
Regional Sales Manager
Transmission Technologies Corp. TTC

From John, purchaser of a TCET5008:
If anyone deserves a dealer of the year award it is AMP Performance
Just passing on a comment.

"Thank you for the $70 gift certificate ..."

December 12, 2007

Hi Tom,
How are things going? I've been so busy lately that I haven't done much on the Cobra, but I do look at it every morning when I go out in the garage to leave for work. I also recently bought an '03 Mustang Mach1 that I'm having a lot of fun driving and plan to do some upgrades on soon.

I just wanted to thank you for the $70 gift certificate that I received in the mail yesterday. I really appreciate it.

Take care and have a very Merry Christmas.

Thanks,
Jud

"You went to bat for me, getting all the little things taken care of..."

November 30, 2007

I want to take this time and thank you. And I'm sorry for all the trouble that my project has caused you. You went to bat for me, getting all the little things taken care of. The disc had me worried. But you stepped up and got it done. I know that most people would of just said buy another clutch and disc. I have yet to talk to Chris at Zoom to thank him for taking care and changing out the Center Spline.

The last couple of times I've called, I haven't got to talk to you. So, you can read this in your "Spare Time".

Thanks again,
Randy

"You always go the extra mile"

November 29, 2007

You always go the extra mile. Thank you very much, Tom.

Jorge R.

"...you've been really cool about everything"

October 20, 2007

Hey Tom, just wanted to say thanks and sorry for the BS I put you through. I am actually fixing up an 89 GT stang and customer service is a big thing I look for hell, it's what I do for a profession. Anyhow you've been really cool about everything. You can guarentee that I will be definately looking up your inventory first. Thanks again for everything.

Ebay User

"...the best damn customer service"

October 4, 2007

I don't know who called me this morning, but you guys have by far one of the best damn customer services haha. Great job guys I really apreciate it. Ill be buying my AFR 185cc 65cc heads from you guys in the next 2 months.

Chad B.

"...that was really good customer service"

September 22, 2007

Hi, my name is Joshua. I had a few problems with my transaction, but i just wanted to let you know Mike was such a great help. I really want to thank him for his trouble, that was really good customer service. I really appreciate it, thanks. I would love to do business with him again soon.

Joshua

"...all five stars!!!"

August 31, 2007

Thanks Tom

Wheels and tires are great just what this car needed. I left positive feedback, all five stars !!!

Thanks again.
Randy
Ebay Customer

"Thank you for the quality work..."

August 31, 2007

Hello Tom,

I wanted to write to you and the gang and let you all know that my Mustang is running GREAT! It has never run as good as it does right now. And those mufflers sound very good. It is a little louder than Shelly would like, but it is growing on her. I am very happy with them, and the sound is just what I have been looking for. Thank you for the quality work and parts, and for the GREAT DEAL that you gave me.

Keith
Payson, Arizona

"I'll definitely look at your store in the future before any other vendor."

August 15, 2007

Tom, thank you for the outstanding service!!!

I have had this same part ordered through RPMoutlet.com and it's been 3 weeks, yesterday they told me it'd be 3 weeks longer yet. I wish your auction was up when I ordered that one and I'd be finished with the project already and not frustrated.
I'll definitely look at your store in the future before any other vendor.

Steve
Ebay Customer

"...keep up the great deals and service"

August 9, 2007

Hi Tom - I am paying for [my most recent Ebay auction]. I am still finding great deals with ya. I purchased two pair of Roush Coddington seats a year ago, keep up the great deals and service.

Chris

"...you, too, will agree that they are the best around"

July 14, 2007

If you ever need anything for your Ford Mustang, Tom Thompson and his staff at AMP Performance in Phoenix, Arizona are the people to see. They are a full-service shop that has everything! If you need new or used parts, installation, or want to do modifications-big or small, the expertly trained and factory authorized staff are the best around! This is something I know first hand, as I live in California and will now only deal with the staff at AMP due to the great prices and caring service that they provide. Whenever I call them on the phone, they treat me like a friend and are genuinely interested in my 2003 Ford Mustang Mach-1 and me. What they have there at their shop in Phoenix is awesome and these few words cannot do it justice. Give Tom and his staff a call and you too will agree that they are the best around.

Michael C.
Visalia, CA

"Just saw AMP on PINKS"

July 10, 2007

Just saw AMP on PINKS. Just wanted to say you guys came off really well. Hardcore came off as real assholes, imo.

I just wish I lived near your shop so you could tune my 91 5.0. Thinking about a Kenne Bell.

Anyway, I wish you all the best of luck in the future.

Regards,
Tom in NYC

"Ebay sure could use more great people like yourself"

June 19, 2007

Thank you very much for responding to my message so fast, and for being so kind and considerate in shipping my item so soon. Ebay sure could use more great people like yourself. I will be looking forward to receiving the tracking # and the item soon. AMP PERFORMANCE ROCKS!!

Thanks,
Sem R.
Vineland, New Jersey

"Where others fail, AMP succeeds!"

June 28, 2007

AMP kicks ASS! I just wanted to say thanks to Chris and the guys at the dyno shop for dialing in my 99 GT with the Kenne Bell. Where others fail, AMP succeeds! For all of my future modifications AMP has my business.

Anthony E.
Tucson, Arizona

"Ebay sure could use more great people like yourself"

June 19, 2007

Thank you very much for responding to my message so fast, and for being so kind and considerate in shipping my item so soon. Ebay sure could use more great people like yourself. I will be looking forward to receiving the tracking # and the item soon. AMP PERFORMANCE ROCKS!!

Thanks,
Sem R.
Vineland, New Jersey

"Great customer service!"

May 26, 2007

Mike S., of Electric City, Washington, placed an order through AMP's Online Store. His final comment was "I have everything now! Thanks a lot! Great customer service!". We are pleased to see so many customers taking advantage of our quick online services.

"Once again, it has been a pleasure to work with you..."

May 7, 2007

Tom,

Once again, it has been a pleasure to work with you, Mikey, and the AMP crew. All in all, aside from the tune and differential, everything is GREAT.

Tell Mike many, MANY thanks on the AWESOME Bassani exhaust. It is just GREAT! It is SOOOOO much better than the Magnaflows!

Also, nice clean work on the gauges, Steeda air/oil seperator, headers, etc. I LOVE the car.

Thanks,
John B.
Phoenix, Arizona

"I am a 110% satisfied customer..."

May 6, 2007

To Chris and the team at AMP Performance,

Thanks for doing a super job on my Mustang G.T. Saleen supercharger install. I appreciate your patience as you steered me in the right direction to get my project car where it is at this point.

Wanting a perfectly streetable rocketship in an automatic car, you delivered 400+ hp to the wheels, set up the transmission exactly like I wanted it to shift, finished it when you said you would, washed and vacuumed it, and spent more time tuning it than you planned to make sure it was all correct. Having taken my car to three other shops to have work performed on it, AMP was the only one I felt could deliver the professional service I was looking for in taking my car to this level. Chris Ciolek's knowledge of engines and all the variables that affect their performance amazes me.

I am a 110% satisfied customer and it is well worth the 4 hour drive to Phoenix when I start the next phase of my project. Thanks again.

Tom P.
Show Low, Arizona

"You can be sure that true professionals are working on your car..."

May 1, 2007

I brought my 2007 Mustang GT to Tom and the guys for a rear gear swap. By all means this is supposed to be a simple job, but not this time. There just happened to be alot of customers nationwide that were having trouble with some sets of gears from Ford Racing Parts, and wouldn't you know it, I was just one of those lucky owners/customers.

Being the great team they are at AMP, Tom, Mike and the others handled this project as true professionals. Tom would not let the car leave the shop until it was correct and until we were both satisfied. I have had work done in other performance shops, both in and out of the state of Arizona, but AMP Performance by far is the best I have worked with.

You can be sure that true professionals are working on your car, and you can expect top of the line customer relations from Tom and all of the team at AMP.

I want to thank Tom and his team at AMP for the great job that they did for me. Respect, Quality, and first class Customer Relations is what you will find at AMP. This is rare and hard to find today, so get it done at AMP. Call Tom, Mike, Chris, and the rest of the team at AMP.

A Very Satisfied Customer,
Keith O.
Payson, Arizona
2007 Mustang GT

"I will now be a customer for as long as I own Mustangs..."

April, 2007

Just wanted to drop a line to say thanks.

After having the rear end of my 2006 Mustang GT destroyed by another garage attempting to do a gear job (carrier destroyed, gears ruined by being set up wrong), I turned to AMP. From the moment I came in the door and talked to Mike, I knew I was in good hands. He was friendly and knowledgeable, and I knew I made the right move.

No, I was told, your gears should not make noise, and yes we can fix it. He explained everything very well and had a tech come right over to take a test drive with me. He identified the problems from the sounds being made, within a few minutes. The car went in, and new gears were installed, correctly. The carrier was also replaced.

My car's rear end is now silent, and everything works as it should. I will now be a customer for as long as I own Mustangs, and will recommend your company to every Mustang owner I come into contact with. I now tell people to avoid looking for a shop where they can save a few dollars, and to instead look for one with a lot of good references. In Phoenix, that place is AMP. I now know people who drive from other states to get AMP service, and it is easy to see why.

Thanks.
Michael O.
Phoenix, Arizona

"You guys have to be the most 'stand-up' bunch in the business"

April, 2007

Chris - Good to hear from you. I got the engine back in two weekends ago. I have started it and set the timing, etc. Total run time so far is only about 15 minutes because I have been so busy with my business start-up, but it sounds real good. As I mentioned, I am launching an alternative fuels company right now so I have not had a chance to go-kart yet and probably won't for another week or two. The only thing so far is very minor - extremely slight oil drip from rear seal. But this could be that I overfilled the pan or even coming down from the drippy valve cover gasket I had at first- I replaced that already. Either way, no big deal - it'll probably seal up with more run time anyway.

The experience with AMP has been the best I have ever experienced from any significant car parts supplier and I made a post on the Cobra Forum to that effect as well! I have been talking you guys up locally with my car buddies, too! I was profoundly impressed with how y'all handled this issue, and I think that you guys have to be the most "stand-up" bunch in the business. I try to "roll with the punches" in life, and the way y'all handled this whole thing just made it that much easier. What can I say - you have a customer for life! I will be building more and more and any component parts (engines, trannies, rear-ends, spindles, etc.) I can get from AMP I will.

This one should be on the road sometime in the Spring, and then next up will either be a GT40 replica or a Cobra Daytona Coupe replica. So whaddya think? Another 331, a bored out 351, or should I go big-block?

Thanks for caring enough to follow up, Chris. Please be sure to pass on my good wishes and my positive experience with your whole team and if you ever want to include a testimonial or anything like that in any of your print work or advertising, I would be only too happy to do so.

Thanks again,
M.W.
Tuscaloosa, Alabama

"...I have never been treated so well"

April, 2007

Hi Tom,

I have never been treated so well, you and all the folks were all good people. We never got up by Scottsdale where its a little cooler temp. wise but next trip we will ... anyway say hello to John and Bob for me, I think you guys have a heck of a deal going on out there and i wish you continued success. We will catch you next time around.

Best regards,
Rick
Daytona, Florida

"The customer service ... was above the norm"

April, 2007

Dear Tom,

I just recieved my leather seat covers for my '03 Mustang Convertible. The quality and the look of the seat covers exceeded my expectations by far. The customer service I received from you at AMP Performance was above the norm. You were very helpful while I was deciding on my purchase and responded quickly to all questions via phone and e-mail. The seats arrived in just a couple of days after the transaction and were packaged very well, which I appreciate. I will be a continued customer of AMP Performance.

Thanks again,
C.M.
Pasadena, Texas

Another pleased customer...

March, 2007

Tom,

Hey, this is Trevor. I got those seats in and they look great!

Thanks again,
Trevor S.
Ogden, Utah

"Thanks guys and AMP rocks!!!"

March, 2007

Hey Tom and AMP,

I would like to purchase a set of AFR 165 heads for my 5.0. I would love it if you could help me with some info. I am getting a loan this week, and when I get it I'll be ready to buy. I would like to do a one stop shop setup. So I need to know what I have to buy. I have a stock 5.0. I already have a Pro. Products typhoon intake w/ 70mm throttle and EGR plate, MAC catback on the car (and will be ordering MAC's Shorty's and H-pipe to match) 1.6 Crane Pedestal roller rockers, and a BBK cold air kit. I looked at your kit for the 165's. Does that come with a cam? what else will I need with this kit? Thanks guys and AMP Rocks!!! I loved your performance on PINKS!

R.B.
Dennins, Mississippi